GM is pulling the plug on app functionality for a significant number of vehicles equipped with its previous-generation infotainment technology. Owners of certain 2017 through 2020 models now find their in-vehicle app store inaccessible, a direct result of the company ending support for its legacy NGI systems.
The change, which took effect September 30th, 2025, means the GM App Store is now permanently closed for these vehicles. Apps that were previously downloaded no longer receive support. Crucially, if an owner deletes an app or performs a factory reset on the system, that application is gone for good. Attempts to reinstall it will fail. This is not a malfunction requiring a service visit. Rather, it’s a definitive sunsetting of the service.
The affected vehicles, identified by their RPO-coded NGI infotainment systems (IO3, IO5, IO6, IO7), span nearly a decade of production. Here’s a partial list:
- 2017-2018 Chevy Camaro, Chevy Malibu, Chevy Silverado 1500, GMC Sierra 1500
- 2017-2019 Buick Verano, Cadillac ATS, Cadillac CTS, Cadillac XT5, Cadillac XTS, Chevy Corvette, Chevy Cruze, Chevy Silverado HD, Chevy Suburban, Chevy Tahoe, Chevy Volt, GMC Acadia, GMC Sierra HD, GMC Yukon
- 2017-2020 Buick Regal, Cadillac CT6, Cadillac Escalade, Chevy Colorado, Chevy Impala, GMC Canyon
- 2017-2021 Buick Encore
- 2018-2019 Buick Enclave, Chevy Traverse, Chevy Trax
- 2019-2020 Buick Envision, Chevy Equinox
This move highlights the accelerating lifecycle of in-car technology. A General Motors spokesperson previously underscored the company’s forward-looking strategy, stating, “We are relentlessly focused on delivering a superior and connected driving experience for our customers.” That focus now clearly resides with the company’s current platform and other modern systems – which was to be called Ultifi before GM changed its plans – leaving older hardware behind. For owners of these vehicles, the infotainment screen’s app icon has become a relic of the past.
