Wednesday, July 23, 2025

Next spring, when Sydney-based leisure traveller Emma arrives at HongKong International Airport, she will be on the brink of accessing thousands of travel rewards – after cashing in on its May acquisition of krip, a top KingKong fintech. For more than a mere business combination, the union is a strategic wager on tourism-driven spending that could change the nature of travel across Asia.
The Integration of Fin-Tech and Tourism motivation
The Singapore-based HeyMax has been gaining steam as a hotel loyalty and travel rewards engine. With krip’s sizable credit-card deal network (it has over 6,000 deal in 3,000 outlets), the ecosystem will now feature lifestyle savings across dining, shopping, transport, and entertainment in HongKong. For travellers like Emma, that means exclusive benefits such as priority lounge access, dine-around deals and the ability to earn travel points with every swipe.
The purchase marks the next stage of HeyMax’s regional growth; Singapore and HongKong will stand as dual financial centers and points of entry for travelers who eagerly desire to take flight and be rewarded at both airline miles and lifestyle rewards.
Tourism Sink: From Extras to Necessities
Tourism boards throughout Asia understand that total visitor spend is no longer just for hotels or airlines — instead it goes toward everyday experiences. By seamlessly integrating incentives from nearby businesses into a trip journey, HeyMax transforms the mundane into memorable by providing the ability to bring-you-home rewards in their travel – such as a refreshing café stop before boarding a flight or a fast pass to iconic attractions.
According to Singapore’s Ministry of Trade and Industry, when dining or shopping is encouraged, leisure travelers can spend up to 25% more. The same dynamics are expected with HeyMax in HongKong—with impact on local SMEs, food operators and entertainment outlets.
Enlightening Travels in Hong Kong
Hong Kong’s tourism authority has also honed in on experiential travel — cultural immersion, artisans markets, wellness retreats and cruise‑centric itineraries. The HeyMax plattform will make these topics even better by shaping offers according to city experiences. “Imagine $99 herbariums in the New Territories, members-only Sai Kung seafood tastings or great spa credits at luxury hotels — all over our credit-card-powered with krip technology.”
For inbound tourists — families in particular, or long-stay visitors — such an all-encompassing value proposition might be the clincher for coming to HongKong instead of other places in the region.
Tech‑Driven Regional Expansion
After the acquisition, krip’s former CEO, David Wang, will serve as Global Head of Loyalty Partnerships and GM OF HongKong for HeyMax. This stable leadership creates continuity in fintech innovation, as well as deep local insights. Senior advisor Benjamin Quinlan, is also advising strategically on the consumer partnership growth.
This expanding team is now ready to launch in HongKong supported by the connections to local banks, fintech co.’s and tourism players. A waitlist has opened, signaling a rollout timed around peak travel seasons, when China, Southeast Asia, Europe and North America flows inbounds surge.
Synergies for Singapore’s Tourism Future
With HeyMax headquartered in Singapore, you can align your markets across: travellers on multi-city Asia trips can enjoy a cohesive loyalty experience. For instance, a traveler on Singapore–HongKong could reap rewards from city tours in both, which they can put toward a hotel or flight.
Such a multiple-destination loyalty model is in line with Singapore Tourism Board’s (STB) tourism concept in 2025 to focus on seamless itineraries, city‑to‑city connectivity and immersive spending.
Tourism Industry Implications
And, the ripple effects from this acquisition ripple through the region:
Airlines & Hotels: Expect new loyalty tie-ins — guests booking on Sabre, Amadeus or through an OTA channel could earn more quickly.
Credit Card Issuers: More reasons to work with HeyMax and improved interchange revenues via reward driven spend.
Local SMEs: F&B, tourist attractions, retail could be included in the initiative — raising awareness among tourists.
Inbound Travel Agencies: Group tours can be arranged with loyalty redemption plans — eg., “Spend $50, get HK$20 credit.”
Humanizing the Numbers
For tourists, this transaction isn’t about corporate synergies—it’s the gift of everyday pleasure. Visitors like Emma or Mumbai families can get unexpected perks: free char siu buns at an historic diner, spa treatment before flights, free museum entry. Facilitated by krip’s merchant fuel and HeyMax’s travel mindset, these micro‑moments are redefining value in tourism.
Even local operators feel the trend: “We already are seeing weekday traffic darts from card‑linked promotions associated with tourist,” says a concierge at one Central HongKong boutique hotel. “It’s not just numbers—it’s real.”
Wide‑Ranging Impacts Across Asia
Fintech‑enabled loyalty has the ability to be disruptive with Southeast Asia travel bouncing back. Thailand, Malaysia, Vietnam, Japan and South Korea are all testing similar programmes. Yet HeyMax’s Singapore-HongKong model is unique in its cross-border blue-print—potentially generating regional mass which could fundamentally break the mold of tourism spending in Asia-Pacific.
What to expect: The role of loyalty in the recovery of tourism
As travel rebounds in the post-pandemic world, destinations are competing not just on attractions but on lifestyle and convenience. A frictionless rewards ecosystem that makes travelers feel at home – wallet on, itinerary forwarded, and stay enhanced.
HeyMax’s expansion thrusts fintech to the fore of tourism’s next growth stage. It is a new frontier, where credit card deals become gateways to city discovery, and where spending leads to smiles, not just statements.
Final Reflection: Travel rewards is the new tourism currency
When Emma’s breaking free from HongKong with a suitcase full of loyalty points and the promise of a once-in-a-lifetime thank you from a global consumerist shrine, all she has to do is read the resort’s policy on her tax forms and stamp them with the memory of yesterday, stamped with the scent of dust and sameness. HeyMax’s purchase of krip may have been a business deal to start, but it looks like it’s shaping up to be a tourism game‑changer, transforming mundane costs into travel bliss.
For Hong Kong and Singapore, this is the next stage in the expanding definition of hospitality: no longer is it limited to a hotel lobby or a destination, but in every lunch and spa treatment and transaction. In an ever-more-aware-of-where-we-go world, loyalty is the new destination — and Asia is loving it, swipe by swipe.