HeyMax Expands into Hong Kong, Partners with Cathay Pacific to Offer a Seamless Travel Rewards Ecosystem in the Region

Published on
November 6, 2025

HeyMax, the Singapore-based loyalty and travel rewards platform, announced its entry into Hong Kong, marking the first international launch beyond its home market. This major move is sealed with a new partnership with Cathay Pacific, one of Asia’s leading airlines. The launch into Hong Kong represents an important milestone for HeyMax in its quest to build Asia’s leading open loyalty ecosystem-a platform where users will be allowed to earn and redeem miles across multiple brands and partners. This is going to improve the travel experience for consumers by opening new avenues in both loyalty rewards and travel engagement.

Transforming Travel Loyalty for Global Consumers

The launch of HeyMax in Hong Kong underscores the platform’s commitment to creating a seamless travel experience that connects consumers to the travel economy in meaningful ways. By offering travelers the ability to earn Max Miles from over 300 leading merchants, including major brands like Watsons, Klook, Starbucks, and foodpanda, HeyMax ensures that users can accumulate travel rewards through everyday spending—not just through travel purchases. These miles can then be redeemed for flights, hotels, and a wide range of rewards from more than 30 partner programs, including Cathay Pacific, Qatar Airways, and Accor Hotels.

This innovative loyalty model directly impacts the travel industry, offering consumers more flexibility in how they use their loyalty rewards. By integrating financial, lifestyle, and travel partners, HeyMax is reshaping the way consumers interact with the travel economy, providing new channels for engagement that drive both customer satisfaction and brand loyalty.

Enhancing the Travel Experience with Cathay Pacific Partnership

A standout feature of this expansion is the exclusive partnership between HeyMax and Cathay Pacific, which allows Cathay members in Hong Kong and Southeast Asia to convert Max Miles into Asia Miles. This conversion gives travelers the ability to redeem miles for travel rewards, including flights on Cathay Pacific, its partner airlines, and other travel and lifestyle rewards globally. For frequent flyers, this partnership enhances their travel experiences by offering a flexible loyalty program that spans both airline rewards and lifestyle perks.

By integrating Cathay Pacific into the HeyMax ecosystem, the partnership enhances travel connectivity for Asian travelers, making it easier for them to earn and redeem rewards that fit their travel needs. Whether they’re traveling for business or pleasure, travelers can take advantage of more ways to earn miles and enhanced flexibility in how they use their rewards. This directly supports Cathay Pacific’s goal of providing greater value and flexibility to its global customer base, while also strengthening its position as a leader in the regional and international travel market.

Connecting Consumers with the Global Travel Economy

HeyMax’s loyalty program is designed not only to benefit individual travelers but also to connect them with the broader global travel economy. By partnering with key brands in the lifestyle, retail, and travel industries, HeyMax enables users to turn everyday spending into valuable travel experiences. Whether purchasing local goods, dining at restaurants, or booking accommodation, travelers can earn Max Miles that can be redeemed for a wide range of travel rewards. This creates a more inclusive travel ecosystem, where consumers can engage with the travel economy in innovative and flexible ways, encouraging more frequent travel and broader loyalty across industries.

For businesses, this expanded network of partners gives them the opportunity to tap into the growing travel market. By offering Max Miles as part of their loyalty programs, businesses can increase customer engagement, brand loyalty, and market reach. This collaboration between HeyMax and companies in the lifestyle and travel sectors demonstrates how businesses can leverage the travel economy to drive customer loyalty and unlock new value for their customers.

A Vision for Expanding Travel Rewards Across Asia and Beyond

The Hong Kong launch of HeyMax is part of the platform’s broader strategy to expand its loyalty ecosystem across Asia. With a rapidly growing number of travelers seeking ways to enhance their travel experiences and maximize the value of their spending, HeyMax’s open loyalty ecosystem is positioned to lead the way in connecting global travelers with the services they need to elevate their trips.

Southeast Asia, in particular, is an increasingly vital market for both travel and loyalty platforms, as more consumers travel regionally and globally. By entering Hong Kong, a global travel hub, HeyMax is strategically positioned to tap into the region’s vast pool of loyalty members, travelers, and businesses. As the platform continues to expand, it will play a pivotal role in transforming the travel loyalty landscape, offering travelers more freedom, flexibility, and value than ever before.

Hong Kong’s Growing Role in the Travel and Fintech Sectors

Hong Kong has long been a major hub for global travel and fintech innovation. As HeyMax expands into this dynamic market, the city’s status as a financial and travel-tech powerhouse makes it an ideal launchpad for the company’s regional growth. With its vibrant startup ecosystem and robust technology infrastructure, Hong Kong provides the perfect environment for HeyMax to further develop its customer engagement strategies and expand its loyalty program across Asia.

The Hong Kong government’s support for innovative fintech solutions, coupled with the city’s strategic location in Asia, makes it a critical market for HeyMax’s growth. Jayne Chan, Head of Startups at InvestHK, welcomed the launch, stating, “HeyMax’s decision to expand into Hong Kong underscores the city’s status as one of the region’s most vibrant startup hubs, with strong technology-powered customer engagement that supports continued growth in the travel and loyalty sectors.” This highlights the importance of Hong Kong as a key market for fintech and travel-tech companies looking to engage with Asia’s growing consumer base.

Looking Ahead: Redefining Travel Rewards and Consumer Engagement

HeyMax continues to grow its presence in Hong Kong and Southeast Asia, bringing people and rewards closer together, its vision for a more connected, flexible loyalty ecosystem becomes increasingly real. The platform represents an innovative way of thinking about travel loyalty and customer engagement, making it a key driver in the newly growing global travel rewards market. By offering travelers the ability to earn and redeem loyalty miles for flights, hotels, experiences, and lifestyle rewards, HeyMax does more than just change how people engage with travel-it’s changing the very nature of what travel loyalty means in today’s dynamic economy.

The HeyMax-Cathay Pacific partnership will set a benchmark for what global travel loyalty across industries should look and feel like: seamless, cross-industry ecosystems that benefit consumers and businesses alike. And with further regional expansion in the pipeline, HeyMax is on track to drive the future of travel loyalty and open up more ways for travelers to earn, redeem, and enjoy rewards no matter where their journeys take them.

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