Users around the world have been left frantically refreshing apps on their phone this morning (20 October), and it’s all part of an internet outage.
If you’ve been wondering why messages haven’t been sending, or why that 9am team video call catch-up isn’t loading you in as it should, you’re not alone.
A number of major websites and apps have stopped working, with the likes of Amazon, Canva, HMRC and Snapchat making headlines.
The Downdetector website has revealed all the major sites which are currently affected, which is likely impacting your internet and social media usage.
It’s said that the issue is coming from Amazon Web Services (AWS), which provides the servers and infrastructure for a chunk of the internet as we know it today.
This does unfortunately mean that any faults or issues with AWS’ platform can affect thousands of websites.
You’re not alone in panicking over the recent internet outage (Getty Stock Image)
Thousands of sites have been impacted since 8am UK time this morning, and here are the main ones to look out for, according to the tech site:
- Snapchat
- Lloyds Bank
- Ring
- AWS
- Roblox
- Halifax
- Amazon
- Zoom
- Life360
- My Fitness Pal
- Xero
- Signal
- HMRC
- Canva
- Slack
- Blink Security
- Fortnite
- Asana
- Alexa
- Bank of Scotland
- Epic Games Store
- Vodafone
- Smartsheet
- Wordle
- BT
- Tidal
- Virgin Media
- EE
- Clash Royale
- Duolingo
- IMDb
- Prime Video
- Jira Software
- Eventbrite
- Pokémon GO
- Sky
- Ancestry.com
- Hinge
- Peloton
- Amazon Music
- Coinbase
- Atlassian
- PlayStation Network
- Microsoft 365
- Strava
- National Rail
- Flickr
Two in 10 websites use AWS.
People have been left shocked by the sudden fault (Getty Stock Image)
It was reported on the company’s service status page that ‘increased error rates’ and ‘multiple AWS services’ were apparent early this morning.
A first update stated: “We are investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region. We will provide another update in the next 30-45 minutes.”
They then confirmed that several AWS Services in the US-EAST-1 Regionwe experiencing ‘increased error rates and latencies’, adding: “We are actively engaged and working to both mitigate the issue and understand root cause. We will provide an update in 45 minutes, or sooner if we have additional information to share.”
At around 9.30 this morning, they stated: “We can confirm significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region. This issue also affects other AWS Services in the US-EAST-1 Region as well.
“During this time, customers may be unable to create or update Support Cases. Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause. We will continue to provide updates as we have more information to share, or by 2:00 AM (PDT).”
LADbible has previously reached out to Amazon Web Services for comment.
More to follow.
