As delivery apps boom, town still wrestling with safety and enforcement on the streets

Getting takeout has never been easier. But many Brookline residents say that convenience is increasingly posing a danger to pedestrians and bicyclists.

Delivery apps like DoorDash, Uber Eats and Grubhub can bring your favorite restaurants to your doorstep. But some Brookline residents say delivery drivers on mopeds, electric bikes and electric scooters are driving recklessly to earn more income.

A surge in higher-powered e-bikes has changed how cyclists, motor vehicles and pedestrians share the streets. Residents are unclear where mopeds and e-scooters, which many delivery drivers use and can reach up to 30 mph, belong in traffic.

The Class 1 e-bikes found at Bluebike stations are pedal-assist only and shut off when riders reach 18 mph. Class 2 and 3 e-bikes are throttle-assisted, with maximum assisted speeds of 20 and 28 mph, respectively.

Jonathan Klein, a town meeting member and longtime Brookline resident, said high-powered e-bikes shouldn’t share bike lanes with traditional cyclists.

“I think we need to keep creating more segregated bike lanes with really clear signage about who’s allowed in them and who’s not,” Klein said. “Class 3 electric bikes that are really more like mopeds should be riding on the streets, not in bike lanes.”

Mopeds are allowed in bike lanes and public ways under state law but are restricted from recreational paths. E-bikes are allowed everywhere traditional bikes are, except natural surface trails, which are determined by local jurisdictions, according to MassBike.

Delivery drivers “tend to be worse than other e-bikes,” Klein said. “They’re always on a schedule. They’re always in a hurry.” 

Neil Wishinsky, who has lived in Brookline for 40 years and is a former Select Board member, shared that sentiment.

“I’ve seen motorized scooters with license plates in bike lanes blowing through red lights, and that’s not right,” he said. Wishinsky said gas-powered motorbikes are “an abuse of bike lanes.”

Samantha Ramirez, a spokesperson for DoorDash, wrote in a statement that the company seeks to ensure the safety of drivers and pedestrians, and “does not incentivize speeding.”

“The overwhelming majority of Dashers do the right thing and like everyone else, follow the rules of the road,” she wrote.

In Boston, a proposal from Mayor Michelle Wu that passed the City Council earlier this year will require third-party delivery apps to get a permit, prove that their drivers have liability insurance and provide the city with delivery data. Brookline town leaders have said they are watching the program, which is designed to crackdown on unsafe driving, closely.

A food delivery driver rides their moped through Coolidge Corner to deliver food on Nov. 4, 2025. Photo by Taylor Coester

While residents emphasized delivery drivers in their complaints, some called for safer driving practices from mopeds, e-scooters and e-bikes overall.  

Chris Uminski, 35, lives in Jamaica Plain and said he often worries for his own safety when encountering delivery drivers on high-powered vehicles.

“If I didn’t notice them, I don’t think they would notice me,” he said. “Every time [delivery drivers are] zipping through traffic, through traffic lights, doing U-turns in the middle of rush hour.”

Jonathan Phillips, 33, member of the Pedestrian Advisory Committee, often cycles in Brookline. Phillips, along with Wishinsky and Klein, called for increased police presence and traffic enforcement to help curb unsafe practices from delivery drivers.

“I would like to see more of a police presence at some of the intersections that are particularly egregious,” Phillips said, referencing the intersection at Washington Street and Beacon Street as “the worst one,” he said.

Traffic officer Kevin Sullivan said Brookline police have seen an increase in complaints about mopeds and scooters on the street. The police department launched a Micro-Mobility Education Initiative in September, with the intent to educate residents on the rules for different modes of transportation.

Along with handing out informative flyers, Sullivan said police “started to have this campaign where officers on bikes will be assigned to certain intersections focused on making contact with violators, and in some cases even citing them.”

Notable areas include Harvard Street and Beacon Street, Washington Street and Beacon Street and Brookline Village, Sullivan said.

Jessica Chicco, chair of Brookline’s Immigrant Advancement Committee, expressed concerns about increased police presence on the street, however. 

“We have to be really thoughtful about just jumping to kind of criminal enforcement, or increased traffic enforcement,” she said. “Criminal enforcement of traffic violations can lead to interactions with the criminal system, which for many people can have a disproportionate impact.”

Chicco said that disproportionate impact is “certainly true for non-citizens, as we have seen with, I think now, the three ICE arrests that have happened in Brookline.” Brookline.News has since reported on a fourth ICE arrest. 

Asked about concerns for ICE exposure, Sullivan reiterated BPD’s emphasis on education through the department’s new initiative.

“I know people are concerned about that, but you know, that’s not what this is about,” he said. “This is about a safety initiative where we are trying to keep everyone safe.”

Maxim Sheinin, a town meeting member, said Brookline residents should consider priorities for enforcement. Sheinin uses an e-bike to commute to work in Cambridge and drop his two kids off at school. 

“If we want greater enforcement of traffic rules, what should be the priority?” he asked. “It’s definitely not obvious to me that priority should be on, you know, the E bikes and mopeds.”

Emma Green, 22, a senior at Boston University living in Coolidge Corner, said while she often encounters delivery drivers, she worries more about how cars react to mopeds.

“If they’re in my blind spot, and I don’t see them, it would take two seconds, and I could just kill them,” she said. “I am worried for their safety more so than my own.”

Klein said he hopes the blame for unsafe driving practices isn’t being placed entirely on the individual drivers.

“Because of the economic structure of their industry, they’re under huge amounts of pressure to save time, because that’s how they can make a decent living,” he said. “They’re not paid enough.”

While some delivery apps offer an optional hourly pay option, delivery drivers from Uber Eats, DoorDash, and Grubhub are all primarily paid by delivery.

Though many residents shared their concerns about unsafe practices from delivery drivers, they also largely spoke in favor of sharing the roads and expanding Brookline’s infrastructure to prioritize bikes and e-bikes.

“I often feel like the conversation is trying to pit bicyclists and pedestrians against mopeds and E-bikes, when the reality is that we can have multimodal transportation,” Phillips said. “But we can’t just let the cars be king.”

This article is part of a partnership between Brookline.News and the Boston University Department of Journalism.

Source link

Visited 1 times, 1 visit(s) today

Related Article

Battery makers expand ESS business amid slow EV market

사진 확대 (Yonhap) South Korean battery manufacturers are increasingly turning to energy storage systems (ESS) as a breakthrough strategy to overcome the stagnant electric vehicle (EV) market. Industry observers view this move as a strategic shift acknowledging the limits of EV-centered growth and the need to secure new future revenue sources. LG Chem Ltd. announced

6 Android Apps Caught Recording Conversations

Security researchers have found a batch of Android chat apps that secretly harvested users’ messages. The discovery is the latest in a string of privacy scandals to hit popular tech services. The effort, examined by ESET, linked the spyware to a remote access trojan called VajraSpy and found that distribution was mainly focused on users

The Great British Bake Off 2026 Potential Release Date and News

The Great British Bake Off is one of the biggest Autumn season UK shows, with plenty of Hollywood Handshakes and cosy goodness. This year’s edition, series 16, is has now wrapped after a nail-biting finale. If you’re already feeling a Bake Off shaped hole in your life, we’ve rounded up everything we know about the

NVIDIA’s Jensen Huang to meet UK technology secretary Liz Kendall

Key Takeaways NVIDIA CEO Jensen Huang will meet UK Technology Secretary Liz Kendall to discuss AI infrastructure and technology collaboration. The meeting is part of NVIDIA’s global efforts to position itself as a central player in economic and AI advancement. Share this article NVIDIA CEO Jensen Huang is scheduled to meet with UK Technology Secretary

T-Mobile Black Friday deals 2025: when they start, plus what to expect

This year’s Black Friday sale at T-Mobile is likely just around the corner now. While actual dates or details remained unconfirmed, the carrier has already launched a landing page with a few tidbits of info. There’s information saying that the sale is definitely happening, that deals will be available both in-store and online, and that

T-Mobile Credit Card Rolls Out With 2% Cash Back

T-Mobile has finally launched its Visa credit card to a select group of customers today after teasing the release through a series of clues in its app for weeks. For consumers, the question is simple: Does a carrier-centric rewards card make sense when cash-back cards offering 2% in rewards are everywhere? The quick answer is

Alexa+ comes to the Amazon Music app

Amazon announced on Tuesday that Alexa+, its upgraded assistant powered by AI, is coming to the Amazon Music app for iOS and Android devices.  The feature is currently available across all Amazon Music subscription plans, but is only available for users with Alexa+ Early Access. (To access Alexa+, tap the “a” button in the lower

I forgot about the monster in my Halloween movie because of this wild phone

I wasn’t expecting my choice of Halloween horror movie to include a mystery phone, which would then occupy my thoughts for a few days, even over and above the creepy film itself. The film was It Follows, and the mystery device was a shell-shaped foldable with an e-paper screen, used several times during the film