Amazon cloud outage disrupts popular websites and mobile apps worldwide

Amazon’s cloud services unit, Amazon Web Services (AWS), is recovering early Monday morning following an outage that caused connectivity issues for companies and disrupted services for popular websites and apps.

Among those impacted were video game Fortnite, social media app Snapchat and graphic design platform Canva.

“The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now,” AWS said in its 6:35 a.m. ET update.

“Some requests may be throttled while we work toward full resolution,” AWS said, adding that it will continue updating customers. 

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Boy plays Fortnite on a PC

11-year-old Ansel, the photographer’s son, plays Fortnite featuring Travis Scott Presents: Astronomical on April 23, 2020, in South Pasadena, California.  (Neilson Barnard / Getty Images)

AI startup Perplexity, cryptocurrency exchange Coinbase and trading app Robinhood all attributed outages to AWS, according to Reuters.

The AWS outage is the first major internet disruption since last year’s CrowdStrike malfunction that hobbled technology systems in hospitals, banks and airports globally.

AWS data center in Virginia

In an aerial view, an Amazon Web Services data center is shown situated near single-family homes on July 17, 2024, in Stone Ridge, Virginia.  (Nathan Howard / Getty Images)

“Our cloud provider is currently experiencing problems,” Canva posted to X at 5:38 a.m. ET. 

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“It’s not the experience we want for you and we’re working closely with them to help re-establish service. Thanks for your patience and understanding as we work to bring things back to normal,” the post concluded.

Amazon AI sign in Hanover

A lettering AI for “Artificial Intelligence” stands at the Amazon Web Services AWS stand at the Hannover Messe 2025 industrial trade fair on March 30, 2025.  (Julian Stratenschulte/picture alliance  / Getty Images)

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AWS’ status page first reported “increased error rates and latencies for multiple AWS services in the US-EAST-1 Region,” at 3:11 a.m. ET on Monday. 

Reuters contributed to this report. 

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